Cancellation: If a trek is called off at the last moment due to a natural calamity or unforseen circumstances (like rains, earthquake, landslides, strike, bandh etc) or some social unrest, Yati Explorers will issue a trek voucher for the full amount. The voucher can be redeemed for the same trek or another trek in the next one year.
In case, you wish to cancel your trek, please mail us with your registered email id. Cancellation requests will not be taken over phone.
The cancellation charges are as under:
Cancellations prior to 30 days from the start of the trek — 5% deduction..
Cancellation between 30 days and 20 days to the start of the trek — 50% deduction.
Cancellation less than 20 days to the start of the trek — no refund.
Please note: In case of refund, there will be a deduction of 4% (cancellation charges) from the total fee you have paid.